SMS Messaging platform |
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The Digital Rum SMS Messaging Platform (DR-SMP) is a software enabler for achieving internationalconnectivity coverage and sending of SMS/MMS, assisting in sending messages:
- From the end user (Mobile Originating – MO), and
- To the end user (Mobile Terminating – MT).
Eventhough it covers a large area, supporting a variety of countries and mobile operators, the platform’s inter-connectivity is attainable through a unique and simple Application Programming Interface (API). |
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Corporate Mobile Messenger |
Digital Rum’s Corporate Mobile Messenger Solution integrated with Microsoft Office Live Communications Server, enables corporations to extend real time communication to mass market mobile devices.
Employees can engage in secure IM conversations with colleagues who are desktop or mobile enabled manage their Presence on the move. |
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Virtual agents |
A virtual agent is the software that serves as an online customer service representative for an organization, capable of responding to customer questions as if they were actual people. Virtual agents are used in CRM to help people perform tasks such as locating information from databases (finding tel. numbers, company address etc.) providing map directions, document management and alerts, reading of emails and collection and distribution of any kind of information that is well-structured and easily accessible. |
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